Payment & Shipping
All payments must be received in full before items are shipped or released for pickup.
Payment Methods
We accept the following secure payment options:
- Credit Cards (Visa, MasterCard, American Express, Discover)
- Venmo
- PayPal
- Apple Pay
For your security, we do not accept:
- Personal checks
- Money orders
- Cash by mail
- Bank transfers
Shipping Policies
WE DO NOT SHIP INTERNATIONAL
Small to Medium Items
- We carefully package all items to ensure safe delivery
- Items are typically shipped within 2-3 business days of payment
- Tracking information is provided via email once your item ships
- We use FedEx, UPS, or USPS depending on size, destination, and fragility
- Insurance is included on all shipments
Large Furniture & Oversized Items
- White glove delivery service available for local deliveries
- For long-distance shipping, we work with specialized antique shipping services
- Crating available for delicate or valuable pieces
- We can recommend trusted freight carriers for oversized items
- Customer may arrange their own shipping service
Shipping Costs
- Shipping costs are calculated based on size, weight, and destination
- Multiple items may be combined to save on shipping when possible
- Additional insurance can be purchased upon request
- Special packaging requirements may incur additional fees
- For oversized items, we will provide a custom shipping quote
Local Pickup
- Available during business hours
- By appointment only
- Please bring valid ID matching the payment method used
- Items must be picked up within 7 days of purchase unless otherwise arranged
Packaging Standards
- All items are professionally packed with appropriate materials
- Fragile items receive extra protection and careful handling
- Large furniture pieces are blanket-wrapped and/or crated as needed
- Photos taken before shipping to document condition
Insurance & Damage Claims
- Basic insurance included on all shipments
- Additional insurance available for purchase
- Any damage must be reported within 48 hours of receipt
- Please save all packaging materials and take photos of any damage
- We will assist with insurance claims if needed
For specific shipping quotes or questions about large items, please contact us directly.